Refund & Shipping Policy

Last updated: 18th March 2026


At Adrish Zero Waste, we aim to ensure a smooth and transparent shopping experience while staying true to our sustainable and conscious practices. Please read our Refund & Shipping Policy carefully before placing an order.

 

 

Shipping Policy

Order Processing

  • Orders are usually processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping & Delivery Timeline

  • Estimated delivery timelines range between 3–7 business days, depending on your location.
  • Delivery timelines may vary due to logistics constraints, weather conditions, or unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be clearly mentioned at checkout.
  • Any promotional free-shipping offers will be displayed on the website or during checkout.

Sustainable Packaging

  • In line with our zero-waste philosophy, we use plastic-free, eco-friendly packaging wherever possible.
  • In rare cases where alternatives are unavailable, minimal plastic materials may be used strictly for product safety.

 

 

Refund & Return Policy

Due to the nature of our products (including food items, consumables, and personal care products), we follow a limited return and refund policy.

Eligible for Refund / Replacement

Refunds or replacements will be considered only under the following circumstances:

  • Product received is damaged
  • Product received is defective
  • Product received is incorrect

Conditions for Claims

  • Claims must be raised within 3 days of receiving the order.
  • Clear images or videos of the product and packaging must be shared for verification.
  • Products must be unused and in original condition, wherever applicable.
  • Package Opening Video is a must for any claims

Non-Eligible Cases

Refunds or returns will not be accepted in the following cases:

  • Change of mind or preference
  • Minor variations in texture, color, or packaging due to natural sourcing
  • Delays caused by courier partners beyond our control
  • Incorrect address or failed delivery due to customer error

 

Refund Process

  • Once your request is reviewed and approved, refunds will be initiated to the original mode of payment.
  • Refunds typically take 5–10 business days to reflect, depending on your bank or payment provider.

Order Cancellation

  • Orders can be cancelled only before dispatch.
  • Once an order has been shipped, cancellation requests will not be accepted.

Please note: Orders may be delivered in either of our branded packaging formats.
Both packaging designs are official Adrish packaging, and the product quality, authenticity,
and contents remain the same regardless of the packaging received. Here is a sample image for your reference.

 

Contact Us

For any shipping, return, or refund-related queries, please reach out to us:
Adrushya Green Ventures Private Limited 
First Floor Plot No. 334, Office - FB Ward No. 12,
Swapnshilp Plaza, Hulageshwari Road, Ichalkaranji  416115 

Email: support@adrish.co
Phone: 02302439847

 

Adrish Zero Waste is committed to transparency, conscious consumption, and responsible commerce.