Refund & Shipping Policy

Last updated: 18th March 2026

At Adrish Zero Waste, we aim to ensure a smooth and transparent shopping experience while staying true to our sustainable and conscious practices. Please read our Refund & Shipping Policy carefully before placing an order.

Shipping Policy

Order Processing

Orders are usually processed within 1–3 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

Shipping & Delivery Timeline

Estimated delivery timelines range between 3–7 business days, depending on your location.
Delivery timelines may vary due to logistics constraints, weather conditions, or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be clearly mentioned at checkout.
Any promotional free-shipping offers will be displayed on the website or during checkout.

Sustainable Packaging

In line with our zero-waste philosophy, we use plastic-free, eco-friendly packaging wherever possible.
In rare cases where alternatives are unavailable, minimal plastic materials may be used strictly for product safety.

Refund & Return Policy

Due to the nature of our products (including food items, consumables, and personal care products), we follow a limited return and refund policy.

Eligible for Refund / Replacement

Refunds or replacements will be considered only under the following circumstances:

Product received is damaged
Product received is defective
Product received is incorrect

Conditions for Claims

Claims must be raised within 3 days of receiving the order.
Clear images or videos of the product and packaging must be shared for verification.
Products must be unused and in original condition, wherever applicable.
Package Opening Video is a must for any claims

Non-Eligible Cases

Refunds or returns will not be accepted in the following cases:

Change of mind or preference
Minor variations in texture, color, or packaging due to natural sourcing
Delays caused by courier partners beyond our control
Incorrect address or failed delivery due to customer error

Refund Process

Once your request is reviewed and approved, refunds will be initiated to the original mode of payment.
Refunds typically take 5–10 business days to reflect, depending on your bank or payment provider.